Careers

Open Positions at Intellectual Point

We work hard and play hard as a team. We offer competitive pay, free classes to employees and family members, paid time off, and the opportunity to have a career growth. If you are interested in joining our team email your resume to contact@intellectualpoint.com

Position Overview

Intellectual Point is seeking a highly motivated and enthusiastic Social Media Specialist to join our marketing team. This position offers long-term career growth with an established leader in the corporate training space. The primary responsibility for the Copywriter/Social Media Specialist is to craft content for our website and blog that is optimized for search results. You will work directly with the Director of Marketing and assist with and execute against a strategy intended to meet and exceed goals and objectives. You’ll also write feature articles about our partner brands, course offerings, industry trends, successful graduates, and instructors, as well as copy for email, social advertising, landing pages, direct response ads, and other traditional advertising. A successful candidate will be a strong writer with a proven track record, will understand how to write effectively for a variety of audiences, is passionate about results and improvement, knows how to research, and understands the balance between technically strong writing and creating an emotional connection with the reader.

 

Duties & Responsibilities

  • Work closely with members of the content marketing and creative teams to write compelling stories for multiple platforms for the purpose of driving IP’s marketing campaigns. This may include writing SEO copy (including meta descriptions, alt tags, open graph tags, etc), website and blog copy (including H1, H2, and CTA copy), email copy (including subject lines, pre-headers, and CTAs), YouTube titles and descriptions that are optimized for search, and Facebook and Instagram ad copy.
  • Manage all steps from conceptualizing, writing, editing, and proof reading marketing collateral primarily for digital platforms but may include newsletters, print, press releases and other marketing materials.
  • Gather critical information from internal and external sources to ensure accuracies in your writing.
  • Interview IP clients and students effectively and efficiently in order to get the information you need to write compelling copy.
  • Results from your work will include increased search ranking for targeted keywords and keyword phrases, click-through rates, open rates (email), and scroll depth.
  • Be able to write effective and compelling press releases regarding partnerships, client success stories, awards and recognition and other newsworthy items.
  • Be able to contribute to writing proposals in response to RFPs and RFIs

Skills / Functional Competencies

  • Bachelor’s Degree.
  • Write effective SEO copy (including meta descriptions, alt tags, etc.) for websites and blogs.
  • Write engaging copy for websites, blogs, social media channels, email, etc.
  • Write effective headlines (blogs and landing pages), subject lines and preheader copy (email), and CTAs that drive results.
  • Line edit and story edit your own work.
  • Optimize video titles and descriptions for YouTube search.
  • Work with internal team members, agency partners, and other vendors.
  • An insatiable curiosity about your craft.
  • Driven to improve both personal skills and performance results.
  • Collaborate with Director of Marketing and our Social Media Team and members of our SEO consulting firm on a SEO content plan that drives business goals and objectives.
  • Identify areas of opportunity based search trends as well as IP’s current organic search performance.
  • Utilize Microsoft Office Suite, Google Analytics, Brightedge (a plus).
  • Firm grasp of the English language, Strong verbal communication skills.
  • Efficient, Attention to detail, Meet deadlines.
  • Work in a fast-paced environment where things can change quickly

Knowledge, Skills & Abilities

  • Bachelor’s Degree (preferably in journalism or marketing) required.
  • Minimum 2-3 years of experience in copywriting for blogs, websites, and digital channels (preferably at an advertising agency) strongly preferred.
  • Experienced marketer with a proven track record of writing SEO copy that performs at a high level.

 

Learn More

Position Overview

Intellectual Point is seeking a highly motivated and enthusiastic Sr. Account Executive to join our sales team. This position offers long-term career growth with an established leader in the corporate training space. This is an exciting opportunity to become part of a forwardthinking sales organization that is focused on aggressively driving new business and establishing solid relationships within our existing accounts.

The Account Executive is an individual who has proven experience selling products or services related to IT trainings, workforce development services, or consulting services in person and via the phone. This sales professional will have demonstrated success in transactional sales in the Federal Government and Commercial Sector. The ideal candidate will be a high energy, positive person with strong consultative sales skills, who will be able to find opportunities around IT trainings, IT certifications and workforce development services and be able to register students in publicallyoffered, Open Enrollment Training Classes. The Sales Representative will sell a wide range of classroombased trainings, workforce development services and cyber security consulting services. This sales professional will be comfortable with a role that requires flexibility, creativity and change – but that also requires careful assessment and documentation of ‘what works’ – and a willingness to repeat and hone these best practices with consistency and attention to detail. This is an exciting role with opportunity for long term growth and financially lucrative career at Intellectual Point.

Experience and Skills Required

  • 5+ years successful inside and/or field sales experience; corporate training experience a plus
  • Independent, self-motivated, and success-driven, yet able to take direction
  • Excellent verbal and written communication skills
  • Solid outbound telesales experience. Knowledge of outbound calling, cold calling necessary.
  • Good working knowledge of using CRM tool like Salesforce.com
  • Candidates must understand the agency workforce development and compliance initiatives including DoD 8570.1 M framework, NIST NICE framework, etc. and be able to map the course offerings to those agency mandates.
  • Candidates will need to be comfortable selling trainings and workforce development and consulting services at all levels of an organization
  • Consistently exceeding monthly sales goals, attaining daily productivity metrics and developing a strong pipeline.
  • Tenacious in building new business relationships while securing customer loyalty
  • Information Technology knowledge/experience required. IT/Business Training Industry experience preferred
  • Detail-orientation and excellent problem-solving skills. Strong computer skills including Microsoft Office.
  • Knowledge of social networking using Twitter, Facebook, and LinkedIn
  • Strong knowledge of target prospecting, handling objections, and consistent and thorough follow-up required.
  • Be able to lead in a consultative approach and understanding the customer needsQualifications & Skills

Responsibilities

  • Target new and existing customers via the telephone and in-person to sell a wide range of IT training, certifications and workforce related products and services networking, project management and data analytics. Primarily around cyber security, cloud computing
  • Manage, maintain and grow a territory that has been developed over the last several years in the training industry.
  • Learn the workforce development course offerings from our partners such as CompTIA, EC Council, AWS, Peoplecert, ISACA, ISC2, Cisco, Splunk, Azure, Tableau, RMF etc.
  • Develop and cultivate sales leads from new and existing contacts using the telephone and email communications.
  • Aggressively drive new business and establish slid relationships within the existing accounts.
  • Employ a consultative selling approach while maintaining established metrics for performance standards in overall activity and quota achievement.
  • Develop a target list and develop new customers – must be a sales hunter and experienced relationship manager creating new revenue streams within existing accounts as well as new accounts.
  • Achieve assigned quota for both number of students registering for Intellectual Point courses as well as program sales within a territory.
  • Develop and maintain key decision maker relationships within the accounts.(Commercial and Government)
  • Ability to position training services under GSA schedule 70, MOBIS and other contracts to government agencies.
  • Understanding of the DoD 8570.1 and 8140 Information Assurance Baseline Cyber Security Requirements and position IP offerings to the appropriate workforce development folks to ensure compliance.
  • Outreach to the Veteran Community to help veterans enroll for appropriate Intellectual Point vocational courses and programs using the Post 911 GI Bills and other Veteran Educational Assistance Programs.
  • Attend tradeshow and strategic events like AFC A, DoD IIS to help grow customer awareness and sales growth.
  • Accurately provide monthly forecasts against bookings, revenue, and margin goals.
  • Expand share of market and revenue with existing and prospective clients by asking probing questions designed to identify their needs and requirements with the goal or capturing more registrations per call.
  • Solid experience in outbound telesales to genera e new opportunities
  • Respond to incoming inquiries by providing accurate program information
  • Maintain relationships and close registrations with new prospects and current and former students
  • Qualify opportunities for corporate private training and solid follow up
  • Outreach to corporate clients, System Integrators, DoD contractors & Staffing agencies looking for on-site, instructor led and/or remote/ virtual trainings for their workforce as well staff augmentation and professional services around Splunk, Cyber Security, Cloud Migration, Risk Assessment, Continuous Monitoring etc.
  • Determine the needs of the student and make appropriate recommendations
  • Record accurate information of customer interactions in Salesforce.
  • Identify potential lead lists and call prospects to generate new class registrations
  • Utilize social media including Twitter, Facebook, and LinkedIn to generate brand awareness and new business.
  • Participate in meetups and other events to collect and work leads.
  • Target new and existing customers via the telephone and inperson to sell a wide range of IT training, certifications and workforce related products and services primarily around Cyber Security, Cloud Computing, ITIL, Networking, Data Analytics, DevOps, Project Management, Agile/Scrum and other emerging areas.
  • Develop and cultivate sales leads from new and existing contacts using the telephone and email communications.
  • Aggressively drive new business and establish slid relationships within the existing accounts.

Salary, Commissions & Benefits

  • Attractive base pay + lucrative commissions based on your sales experience and ability to find and close deals.
  • Lucrative Bonus structure for top producer exceeding realistic annual goals
  • Attractive Health Benefits + Vacation. Flexibility to work from home and Flex Time
  • Performance based attractive perks such as fully paid vacation at an exotic location upon exceeding sales goals.
  • Solid accelerators in the commission plan to double the commissions once the realistic target goal is reached.

Position Overview

The front desk Receptionist is the face and voice of the office providing a welcoming experience for internal and external clients. The ideal candidate for this role is an experienced multi-tasker who can handle incoming calls and partner with shared services teams to support various internal needs. Successful candidate will have a customer service oriented outlook as well as excellent organizational and verbal/written communication skills, topped off by a polished, professional image.

Experience and Skills Required

  • Operate the reception desk, greet visitors, and assist with maintaining the office environment
  • Handle incoming calls in a prompt and professional manner
  • Accept deliveries, sort mail, and maintain office contact list
  • Maintain office environment to ensure clean and organized appearances at all times
  • Order office supplies as needed
  • Handle projects as assigned
  • Provide administrative support to shared services team
  • 1-2 years’ experience in an office environment
  • Outstanding organizational and communication skills, both written and verbal

Salary, Commissions & Benefits

  • Attractive base pay
  • Attractive Health Benefits + Vacation
  • Flexibility to work from home and flex time
  • Performance based perks such as a fully paid vacation at an exotic location upon exceeding sales goals

Job Description

Intellectual Point is seeking a highly motivated and enthusiastic Office & Proctor Assistant to join our team. This position offers long-term career growth with an established leader in the corporate & government training space. This is an exciting opportunity to become part of a forward-thinking organization that is focused on providing quality service and top-notch training in fields such as Cyber Security, Project Management, Networking, etc. This position is full-time and requires weekend availability.

Duties & Responsibilities

  • Administer PearsonVUE, CLEP, PSI, Kryterion and other required tests
  • Verify identity, process log, and sign-in sheets and admit test candidates
  • Capture and process information of walk-in test candidates
  • Process test taker’s data and admit the candidates to the secure testing room
  • Monitor students and candidates taking the tests and enforce required policies firmly & courteously
  • Maintain required records in the filing system
  • Answer telephones from clients and test-takers seeking information on training & testing, etc.
  • Communicate courteously with students, potential clients, and general public
  • Receive, receipt, and deposit monies for testing & training
  • Maintain and communicate the training and testing schedules
  • Send out emails to potential clients informing them about upcoming training
  • Prepare and manage correspondence, reports, and documents
  • Help maintain office systems, test systems
  • Communicate verbally and in writing to answer inquiries and provide information
  • Organize and assist with internal and external marketing events
  • Assist with social networking and media relations using LinkedIn, Twitter and Facebook
  • Assist with student outreach, business development, and lead capture and follow-up

Qualifications & Skills

  • Excellent Customer relation & excellent Communication skills
  • Dependable and accountable within areas of responsibilities
  • Excellent Microsoft Word and PowerPoint skills
  • Requires basic computer hardware and software troubleshooting experience
  • Excellent experience in answering telephones
  • Experience crafting email messages, flyers and course brochures
  • Flexible and willing to a willingness to work weekends is a must
  • Ability to take direction
  • Problem-solving skills are a must

Salary is based on experience.

Job Type: Full-time

Student Success Advisor at Intellectual Point

Intellectual Point is seeking an innovative, detail-oriented Student Success Advisor to join our membership team. This position offers long-term career growth with an established leader in the corporate training space. 

The primary responsibility for the Student Success Advisor is to manage student attrition through proactive, reactive, comprehensive, and exceptional customer service. This position is the critical first line of defense in executing top quality service for our students. You will serve as a recruiter, advisor and guide in the journeys of our prospective student learners.

 

Job Responsibilities: 

  • Manage student retention through providing proactive, reactive, comprehensive, and exceptional customer service 
  • Assist with student on-boarding as well as conducting immediate Welcome Calls with students upon enrollment 
  • Troubleshoot student support issues and coordinate solutions 
  • Advise students to register for appropriate courses and follow up with leads. 
  • Accountable for student retention 
  • Communicate effectively both orally and in writing 
  • Using a strategic engagement plan that involves a strong presence of phone strategy cultivating strong relationships with students 
  • Make outbound calls to prospective students who have expressed an interest in attending Intellectual Point 
  • Audits and monitors student progress, and provides counseling to support timely student program completion 
  • Serves as the primary point of contact for enrolled students in support of their student experience. Responds to student inquiries via email, in-person and via phone 

 

Knowledge, Skills & Abilities 

  • The ideal candidate has a passion for building and maintaining relationships with their team and the students 
  • Flexibility to work scheduled evening or weekend hours, 2-3 times a week, to support students during peak evening and weekend times 
  • Enthusiasm and the ability to thrive in an atmosphere of constant change 
  • Knowledge and implementation of best practices and benchmarking strategies to ensure effectiveness with an emphasis on research, assessment and data-informed decision making 
  • Ability to work and contribute in a team environment 
  • Excellent attention to detail with strong ability to prioritize and multi-task in a fast-paced, high-pressure environment 
  • Minimum 2 years’ experience working in a service-oriented, customer support or related field 
  • Outstanding interpersonal and customer service skills 
  • Excellent computer skills (Microsoft Office, inclusive of Word, Excel, PowerPoint) 
  • Experience with SalesForce 
  • Strong organizational skills 
  • Help manage the Digital Natives Meetup coordination with speakers, location and event setup 
  • Be a team player, help work and attend all the Digital Natives Meetup events 
  • Be available to help students on the weekends 
  • Bachelor’s Degree 

 

Salary, Commissions & Benefits 

  • Attractive base pay 
  • Attractive Health Benefits + Vacation 
  • Performance-based perks, such as a fully paid vacation at an exotic location upon exceeding sales goals. 

 

Learn More

Submit Your Resume

The Office Manager/Executive Assistant is a key to make the office function at peak performance. The ideal candidate for this role is an experienced multi-tasker who can handle many tasks to support various internal needs while providing the best service to our students. The successful candidate will have a customer service oriented outlook as well as excellent organizational and verbal/written communication skills, topped off by a polished, professional image. This position is full-time and requires weekend availability. 

Experience and Skills Required:

  • Assist the CEO and CFO with daily tasks
  • Follow up with student roster
  • Support students’ needs and promote their success
  • Responsible for logistics; for each class organize the food requests and order it, give access to students to different websites and class needs, order books before class starts and be sure they get them, find new locations for training as needed, manage attendance and Certificate of Completions
  • Coordinate Meetings with partners and corporate events
  • Communicate verbally and in writing to answer inquiries and provide information
  • Organize and assist with internal and external marketing events
  • Follow up with students to ensure they have what they need and are ready for the test after class finishes
  • Back up proctors for test center when needed
  • Must work Saturday and Sunday – Tuesday and Wednesday off
  • Hours will flex 8-12 and 4-8 with a break in the middle per day
  • No work from home
  • Handle incoming calls in a prompt and professional manner
  • Maintain the office environment to ensure clean and organized appearances at all times
  • Handle projects as assigned
  • Provide administrative support to the shared services team
  • 4-year college degree
  • 1-2 years’ experience in an office environment
  • Outstanding organizational and communication skills, both written and verbal

 

Salary, Commissions & Benefits

  • Attractive base pay
  • Attractive Health Benefits + Vacation
  • Performance-based perks

 

Please send a copy of your resume to: contact@intellectualpoint.com

Download PDF

Intellectual Point is seeking a highly motivated and enthusiastic Proctor/IT Support to join our team. This position offers long-term career growth with an established leader in the corporate & government training space. This is an exciting opportunity to become part of a forward-thinking organization that is focused on providing quality service and top-notch training in fields such as Cyber Security, Project Management, Networking, etc. This position is full-time and requires weekend availability.

 

Experience and Skills Required: 

  • Full-time proctor – If you already have experience proctoring that is a plus
  • Administer PearsonVUE, CLEP, PSI, Kryterion and other required tests
  • Verify identity, process log, and sign-in sheets and admit test candidates
  • Capture and process information of walk-in test candidates
  • Process test taker’s data and admit the candidates to the secure testing room
  • Monitor students and candidates taking the tests and enforce required policies firmly & courteously
  • Maintain required records in the filing system
  • Answer telephones from clients and test-takers seeking information on training & testing, etc.
  • Communicate courteously with students, potential clients, and general public
  • Receive, receipt, and deposit monies for testing & training
  • Maintain and communicate the training and testing schedules
  • Send out emails to potential clients informing them about upcoming training
  • Prepare and manage correspondence, reports, and documents
  • Help maintain office systems, test systems
  • Assist with student outreach, business development, and lead capture and follow-up
  • Must work Saturday and Sunday – Wednesday & Thursday off
  • Hours are 9-6
  • Provide IT Support (Setting up labs, Setting up employee laptops, manage software updates, and other IT Technical help as needed)
  • No work from home
  • 4-year college degree
  • 1-2 years’ experience in an office environment
  • Outstanding organizational and communication skills, both written and verbal

Salary, Commissions & Benefits

  • Attractive base pay
  • Attractive Health Benefits + Vacation
  • Performance-based perks

 

Please send a copy of your resume to: contact@intellectualpoint.com

 

Download PDF

Cyber Security Instructor

Intellectual Point is seeking a highly motivated and enthusiastic Cyber Security Instructor to join our team. This position will require subject matter expertise and be a current practitioner in relevant technical disciplines, along with having proven training experience and be motivated to provide high- quality learning experience against a backdrop of constantly changing technologies and threats. Some of the classes will be in person, live- virtual and recoded. This position is part-time and requires week day, week night and weekend availability.

Experience and Skills Required:

  • Conducts five-day instructor-led training in one or more topic areas: CompTIA Security+, Certified Ethical Hacker (CEH), Amazon Web Services (AWS) Certified Solutions Architect – Associate, Amazon Web Services (AWS) Certified Solutions Professional, Amazon Web Services (AWS) Certified Cloud Practitioner, Amazon Web Services (AWS) Certified Security Specialty,Cisco Certified Network Associate (CCNA), and more.
  • Identifies skill levels of participants and aligns delivery of course material to match individual students’ needs.
  • Demonstrates consistent classroom and student management to ensure a positive, successful learning experience.
  • Deploys, maintains and secures classroom equipment and materials.
  • Exceptional, effective classroom communication skills.
  • Information Security Professional with significant experience and background in Cyber Security.
  • Technical proficiency with tools relevant to the candidates’ areas of expertise
  • Proficient with Microsoft Windows and Linux operating systems, including performing tasks from a command-line interface.
  • Proven skills with TCP/IP, LAN and WAN networking. Strong packet analysis knowledge.
  • Experience using desktop- or enterprise-level virtualization technologies.
  • Intermediate to Advanced knowledge in Microsoft Office Suite products (Word, Excel, PowerPoint).
  • Must work Week Days, Week Nights and Weekends.
  • Hours vary depending upon the course schedule.
  • Experience teaching in person or virtually
  • Outstanding organizational and communication skills, both written and verbal

Required Education, Certificates/Licenses

  • C|EH, CompTIA Security+, CompTIA Network+, Cisco CCNA, AWS Associate, AWS Professional, AWS Cloud Practitioner, AWS Security Specialty
  • Bachelor’s in Computer Science or related field

Learn More

 

Apply Now

Sales Representative

Intellectual Point is seeking a highly motivated and enthusiastic Outbound Sales Representative/ Inside Sales Representative to join our team. This position will focus on Outbound sales to prospects and customers to sell our classes and services. They will be responsible for meetings daily, weekly, monthly, on key performance indicators (KPIs). An outbound sales representative has a simple goal: convert leads to sales. This position also is responsible for inside sales to help with walk-in students, cold calling, lead generation tools, and other methods to create new leads and ensure a smooth sales process. We are looking for a motivated and well-spoken sales representative to join our team!

 

Inside Sales Representative – Cold Calling Qualifications:

  • Bachelor’s Degree in business or related field.

  • 0 to 2 years of experience in a professional B2B sales environment.

  • Must be goal-oriented, self-motivated, and have a desire to be a part of a growing team that is energetic, talented, and competitive.

  • Possess strong verbal and written communication skills.

  • Ability to effectively communicate with our customers in a professional manner.

  • Display active listening skills, strong attention to detail, and well organized.

  • Experience with Microsoft Office (including Excel, PowerPoint, and Word).

 

Inside Sales Representative – Cold Calling:

  • Team selling environment with Account Executives to book Course enrollments within existing accounts.

  • Generate qualified leads by making outbound B2B calls to prospective customers.

  • Promote assigned Intellectual Point campaigns and special offers.

  • Receive and respond to incoming customer calls and emails.

  • Obtain all necessary information from the customer to further the sales process.

  • Make document calls in the CRM system to track and manage sales leads.

  • Deliver a high-volume of activities in all formats, as described above, on a daily basis. Participate in sales and Intellectual Point training to sharpen your professional knowledge, skills, and abilities.

  • Make outbound customer calls to promote and sell classes.

  • Create, maintain, and update the database of customers with complete information and emails.

  • Consolidate existing customer base while building a new customer base.

  • Record outbound call history and customer response in detail.

  • Ensure customer follow-up all the time.

  • Send or email product literature, brochures, catalogs, and other campaign material.

  • Monitor competitors’ products or services and create selling strategies for their own products or services.

  • Handle customer needs and requirements.

  • Respond to customer inquiries and resolve.

  • Refer customers’ needs or inquiries to appropriate departments like sales, marketing, administrative or other departments.

  • Assist and support sales, marketing, or other departments in handling customer requests and needs

 

Submit Your Resume

 

PDF

Check out What it is like
Working At Intellectual Point

hire our graduates

Intellectual Point is a leading IT training, consulting and workforce development company. Our courses are designed with an emphasis on learning-by-doing to prepare busy professionals with the skills and certifications needed to be successful in the IT industry.

happy clients

Our Top Customers
Training and Testing Partners